KDU Penang was certified with ISO MS 9001:2000 on 8 May 2008. The certification was converted to ISO MS 9001:2008 in Year 2009 and ISO MS 9001:2015 in Year 2017. We are honoured to receive compliments from the certification body over the past five years that:
- KDU’s quality management system (QMS) continues to meet the ISO standards, as well as organisational and other related requirements.
- The compliance level at core and support processes remains good, been performed under controlled conditions and consistently monitored. Control of records is relatively effective; whereby required records were retrieved in timely manner and readily identifiable.
- Internal audit has been comprehensively conducted and maximised by the organisation for the identification of possible improvements and its errors rectified.
- The management and staff have shown serious commitment to continually implement and maintain the organisational QMS.
It is important to promote the culture of excellence within KDU Penang. This achievement has reinforced the effectiveness and efficiency of quality services provided in the college and sets us up for achieving even greater heights in the future.